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Patient Service Rep
$37k-50k (estimate)
Full Time | Ambulatory Healthcare Services 8 Months Ago
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Midwest Eye Care is Hiring a Patient Service Rep Near Omaha, NE

Midwest Eye Care is looking for a Patient Service Rep at our location at 13500 California Street in Omaha, NE.

Full-time, Monday - Friday

8:00am – 5:00pm

In this role YOU will:

  • Answer and triage patient phone calls and direct them appropriately in an ophthalmology practice with 6 different locations across the Omaha metro area, Council Bluffs and Fremont.
  • Route all non-patient incoming calls appropriately within the practice.
  • Schedule and reschedule appointments according to office guidelines.
  • Serve as a liaison between the patient, and various departments.
  • Documents in the electronic patient record.
  • Respond to and handle various requests for medical records.
  • Upon request, provide copies of eyeglass prescription(s) to third parties.

Outstanding candidates will have:

  • Excellent verbal and written communication skills.
  • The ability to identify, analyze, and solve patient concerns.
  • Experience delivering positive professional phone customer service experience at all times.
  • The ability to navigate in Microsoft applications, including Outlook, Word and Excel.
  • This position requires a minimum of a high school diploma/GED
  • Willingness to learn the optical environment.
  • Ability to sit for extended periods of the work day.

Offered Candidates will need to do the following before first day:

  • Successfully complete a background check which includes an education verification
  • Successfully complete drug, alcohol and nicotine testing.

Our Benefits include:

  • FREE routine eye exams
  • FREE lenses and eyeglass frames at reduced cost
  • 401(k)
  • Health Insurance
  • Dental Insurance
  • Paid time off
  • Life Insurance
  • Health Insurance
  • Health Savings Account
  • Short Term Disability
  • Paid Holidays
  • Sick time buy-back policy at 135% of pay

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Work setting:

  • In-person

Education:

  • High school or equivalent (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$37k-50k (estimate)

POST DATE

09/01/2023

EXPIRATION DATE

09/13/2024

WEBSITE

midwesteyecare.com

HEADQUARTERS

OMAHA, NE

SIZE

50 - 100

FOUNDED

1951

TYPE

Private

CEO

PETER J WHITTED

REVENUE

$10M - $50M

INDUSTRY

Ambulatory Healthcare Services

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The following is the career advancement route for Patient Service Rep positions, which can be used as a reference in future career path planning. As a Patient Service Rep, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Rep. You can explore the career advancement for a Patient Service Rep below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Rep for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Rep job description and responsibilities

Patient service representative explains policies and procedures to patients and refers them to the proper services.

03/13/2022: Brownsville, TX

Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.

01/28/2022: Modesto, CA

Explain policies, procedures, or services to patients using medical or administrative knowledge.

12/29/2021: Sarasota, FL

Patient Service Representatives’ (PSRs) are responsible for performing a variety of daily office functions for a multi-physician hospital outpatient practice.

02/06/2022: Rock Island, IL

Patient confidentiality must remain a primary concern.

03/15/2022: Tuscaloosa, AL

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Rep jobs

A patient service representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

03/18/2022: Miami, FL

A patient service representative works at the front desk of a hospital, clinic, or similar healthcare facility and provides customer support.

02/20/2022: Allentown, PA

Many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.

03/19/2022: Toledo, OH

Patient service specialists should maintain a systematic referral log to correlate patient referrals to other specialists.

01/07/2022: Rapid City, SD

Preparing patient admission and discharge documentation.

03/08/2022: Queens Village, NY

Step 3: View the best colleges and universities for Patient Service Rep.

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